Shipping & Returns
FREE UK SHIPPING - No minimum order
FREE INTERNATIONAL SHIPPING ON PURCHASES OVER £30
For orders under £30
EUROPE: Flat rate £4.00
REST OF THE WORLD: Flat rate £6.00
All orders (unless otherwise specified) are dispatched within 1-2 working days of successful payment.
During large sale periods (eg. Black Friday, Planner Boss Collective Sale) are dispatched within 1-2 weeks of successful payment.
All custom made leather goods are dispatched within 1-4 weeks of successful payment.
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
This means that should you return your item, it is highly unlikely that we will be able resell it, as it is made to your customisation.
If a custom order is returned we can refund 70% of the order price, minus the postage costs.
The postage costs and return fee is, of course, waived in the case where your item is proven to be faulty.
Please note that our notebooks are HANDMADE to order and significant time and money is spent in creating each order, as they are custom. We appreciate your understanding in this.